Contact
Talk to a human.
No contact form, no chatbot, no ticket-deflection funnel. Forms go to queues; this goes to a real inbox we actually read.
One address for everything
info@remnet.ioSupport
Product questions, bugs, “is this a me problem?”
Privacy & legal
GDPR requests, data questions, formal notices
Partnerships
Agencies running multiple funnels — say hi
Press
Optimistic, but the address works
Response time: usually within one business day. Faster when something is on fire, a little slower over holidays — we work in one timezone, not a follow-the-sun call centre.
Reporting something broken?
Include these three and you’ll usually get a fix, not a follow-up question:
- 1. the site / funnel it concerns
- 2. the page URL + roughly when
- 3. what you expected vs. what the paper printed
What to expect
One inbox, one queue, one reply.
No autoresponders, no “your ticket number is” — just an answer.
Formal notices & our registration details are below.
Registered business